Wheelchair Transportation & Non-Emergency Medical Rides
Getting to care starts with arranging the right ride. Contact DeSoto Cab to plan wheelchair-accessible transportation in the Tri-Valley and East Bay.
Submitting a request does not guarantee a wheelchair vehicle. Call to confirm vehicle availability and suitability before booking.
Medical Appointment Transportation
Plan transportation for doctor visits, dialysis, physical therapy and rehabilitation. Provide your appointment time, pickup location and destination when requesting a ride.
Wheelchair-Accessible Rides
Tell us your wheelchair type and approximate dimensions, whether it is powered, and whether you will travel with a caregiver. Confirm vehicle suitability and passenger seating before booking.
Recurring Appointments & Return Trips
Ask about repeat pickups for ongoing treatment. Discuss the return trip when booking, including what to do if your appointment finishes later than expected.
Hospital & Rehabilitation Discharge Pickups
Contact us to discuss a non-emergency discharge ride once the care team has cleared the passenger to travel. Share the facility, expected discharge window and mobility needs.
Serving the Tri-Valley & East Bay
Request wheelchair transportation in these communities and nearby areas. Call to confirm your pickup area and destination.
Request a Quote & Schedule Your Ride
Have these details ready:
- Pickup and destination addresses
- Travel date and appointment time
- Wheelchair type and approximate dimensions
- Number of passengers and accompanying caregivers
- Return-trip needs
Call 925-777-7777 to confirm availability and request a quote. Advance reservations are recommended.
Planning Your Wheelchair Transportation
Trip Planning
Discuss appointment timing and return arrangements before booking.
Vehicle Confirmation
Confirm wheelchair compatibility and seating for companions.
Fare Information
Request a quote based on your trip details.
Frequently Asked Questions
What is NEMT, and is it for emergencies?
NEMT means Non-Emergency Medical Transportation: planned rides to and from medical care when an ambulance is not needed. It is not emergency transport and does not include medical care or monitoring. For an emergency, call 911.
Do you provide wheelchair transportation?
Contact us to request a wheelchair-accessible ride. Share the wheelchair type, approximate dimensions and whether it is powered. Vehicle availability and suitability must be confirmed; submitting a request does not guarantee a wheelchair vehicle.
Which Tri-Valley cities do you serve for NEMT?
Request rides from Pleasanton, Dublin, Livermore, San Ramon, Danville, Alamo, Sunol and nearby East Bay communities. Call 925-777-7777 to confirm your pickup area, destination and a suitable vehicle's availability.
Can I schedule recurring rides for dialysis or therapy?
Call 925-777-7777 to discuss recurring pickups and return arrangements. Scheduling depends on confirmation of vehicle availability and suitability for your mobility needs.
Can a caregiver, family member, or attendant ride along?
Tell us how many companions will travel with you. Confirm passenger seating, wheelchair compatibility and vehicle availability before booking.
Can you pick someone up after a hospital discharge?
Contact us about a non-emergency discharge ride after the care team has cleared the passenger to travel. Share the facility, discharge window, destination and mobility needs so vehicle suitability and availability can be confirmed.
How far ahead should I book wheelchair or medical transportation?
Advance reservations are recommended. Call when you know your trip details; wheelchair vehicle availability and suitability require confirmation, including for same-day requests.
How much does wheelchair transportation or NEMT cost?
Call 925-777-7777 with your trip details to request a quote. Confirm the fare, wheelchair vehicle suitability and availability before scheduling.
Schedule Your Wheelchair Transportation
Tell us about your trip. Call to confirm the right vehicle, availability and fare.